FAQ

To register, click "Sign Up" and provide your name, email, date of birth, and a secure password. You may be asked to confirm your email address by clicking a verification link. Make sure your details match any ID you might later submit for account verification, such as a government-issued photo ID and a recent utility bill. Keeping your login credentials private and using a strong password helps protect your account.

MeVu supports a wide range of options to suit different preferences. You can deposit and withdraw via Visa, American Express, bank wire transfer, Zelle, NetSpend, UnionPay, and several money transfer and voucher methods. For crypto players, MeVu accepts Bitcoin (BTC), Bitcoin Cash (BCH), Litecoin (LTC), and Tether (USDT). Availability will vary by region and currency—check the cashier for active methods before transacting.

No-deposit bonus codes, when offered, are usually time-limited and distributed through promotions, email, or social channels. MeVu occasionally runs no-deposit offers, but they change frequently and often have strict wagering and withdrawal limits. Visit the promotions page to see current offers and terms, and read each bonus’s rules carefully before claiming.

Deposits are typically instant for most card, voucher, and crypto options. Bank wires and courier cheques may take several business days. Crypto deposits and withdrawals are usually faster but depend on network confirmations. Withdrawal processing times vary by method; expect faster payouts with crypto and e-wallet alternatives versus bank transfers. Always verify your account (KYC) before requesting large withdrawals to avoid delays.

Wagering requirements are the number of times you must play through a bonus and its deposit before withdrawing associated funds. For example, a $100 bonus with a 20x wagering requirement means you must place $2,000 ($100 × 20) in qualifying bets before cashing out the bonus. Different games contribute differently to wagering totals—slots often count 100%, while table games may count less or be excluded. Check the bonus terms for exact contribution rates and allowed bet sizes.

Yes. MeVu is designed to work in modern mobile browsers on iOS and Android devices, letting you play slots, table games, and sports betting on the go. A native app may be available depending on your region—check MeVu’s site or support for app downloads and installation instructions. If a mobile game isn’t loading, update your browser, clear cache, or switch to another browser.

MeVu features a broad game library including online slots, blackjack, roulette, video poker, and poker variants, supplied by established providers like Real Time Gaming, Spinomenal, Rival Gaming, Genesis Gaming, and more. You’ll also find specialty titles from providers such as Bovada Gaming, Revolver Gaming, and Woohoo Games. Game selection varies by region and occasionally by device.

Licensing details are typically shown in the site footer or legal pages. If you don’t see them, contact support for the exact license numbers and regulatory bodies that apply to your region. Licensing determines where MeVu may legally offer services and the consumer protections that apply in your jurisdiction.

Verification, or KYC, confirms your identity and helps prevent fraud and money laundering. You’ll commonly be asked for a government-issued photo ID, proof of address (a recent utility bill or bank statement), and, in some cases, proof of payment method (a photo of a card with only the last four digits visible or a screenshot of a crypto wallet). Submitting accurate documents speeds up withdrawals and keeps your account compliant.

First try basic troubleshooting: refresh the page, clear your browser cache, try a different browser or device, and ensure your internet connection is stable. If problems persist, contact support via live chat or email with a clear description, screenshots, and any error messages. Support can also confirm whether a game provider is temporarily offline or undergoing maintenance.

MeVu provides tools to help players manage their activity, such as deposit limits, wagering limits, and self-exclusion options. If you feel your play is becoming a problem, use those tools immediately and contact support for assistance. For additional support, consider calling your local helpline or national resources such as 1-800-GAMBLER for confidential guidance.

MeVu offers multiple support options: an on-site FAQ and live chat for quick answers, email at service@mevucasino.com for detailed requests, and phone support at General Support: 1-888-223-0000 and Casino: 1-866-224-1324 for urgent matters. For the fastest resolution on account or payment issues, open a live chat or submit an email with screenshots and transaction IDs. If you need more help, visit the support page for contact hours and additional resources.